To update your banking information, please provide us with one of the following legitimate documents:
- A copy of your Pre-Authorized Debit (PAD) agreement form
- A void cheque
- A screenshot of your online banking information
Please ensure all the information below is visible in the document you provide.
- First and last name
- Financial institution number
- Transit (branch) number
- Account number
We don’t accept handwritten information.
You can send us the requested document through our secure contact form here.
Please note that we require at least 5 business days’ notice before your scheduled payment date to ensure the payment comes out of your new account. If you provide us with the requested document less than 5 business days before your scheduled payment date, your payment will come out of your current bank account on file.