Can you contact the police directly to file a claim? February 18, 2021 21:05 Updated Due to security reasons, Borrowell can't contact the RCMP or local police directly on your behalf. Should the RCMP require further assistance, they can contact us directly at email@example.com. Related articles Will you place an alert on file with Equifax on my behalf? I already placed an alert on file with Equifax, will Borrowell call me if someone creates an account under my name? How do I improve my credit score? How do I report an email, text, mail or phone call that I think is a scam? How is Borrowell helping to protect me against fraud?