Why is my bank account info not updating? March 19, 2021 14:24 Updated If you are still seeing old bank account information in the Bills tab of your mobile app after you pull to refresh, please contact us. Related articles How do I close my Borrowell account? How can I reactivate my Borrowell account? How often is my bill tracking information updated? How do I connect my bank account? Why did I lose connection with my bank account?