Here is a quick guide as to what Borrowell may or may not do as part of our loan application process to help you identify suspicious activity.
- Email you from a @borrowell.com or @email.borrowell.com address that asks you to apply for a Borrowell loan. This would occur only if you are Borrowell member and it has been indicated that you are pre-qualified for a loan.
- Confirm information about your loan, only if you have applied for a loan on the Borrowell website (www.borrowell.com). We would contact you via email from an @borrowell.com address.
- Contact you with further inquiries pertaining to your loan application and those would come from a @borrowell.com or @email.borrowell.com address.
Borrowell will NOT:
- Email you saying you’re approved for a loan if you have not applied for a loan on the Borrowell website.
- Ask for any money, gift cards, pre-paid credit or debit card or anything of monetary value from you upfront.
- Ask you to transfer money via Western Union or other means. All money transfers are done via pre-authorized debit agreements.
- Email you from alternative addresses. Emails from us will always come from a @borrowell.com or @email.borrowell.com address.
If you have received a text, call, email or mail that appears to be fraudulent, we advise you to not reply or open any of the attachments. Don't click on any of the links or contact any of the phone numbers provided. Please report these emails as spam or phishing to your email provider.
If you are ever concerned with the legitimacy of email, text, call or mail please contact us and report any fraudulent activity to the Canadian Anti-Fraud Centre online or by calling the Canadian Anti-Fraud Centre at 1-888-495-8501.
If you suspect you may be the victim of fraud or have been tricked into giving personal or financial information, please contact your local police service.