To report an email, text, mail, or phone call that you suspect is a scam, follow these steps:
General Reporting Steps
- Do Not Engage: If you receive a suspicious email or text, do not reply, open attachments, or click on any links.
- Log Information: Keep a record of the suspicious communications, including the sender's details and content.
- Report to Your Email Provider: Report any fraudulent emails as spam or phishing to your email provider.
- Report Text Messages: In Canada, you can forward scam text messages to 7726 (SPAM), which will send them to your mobile network provider for investigation.
- Contact Borrowell: If the suspicious communication appears to be from Borrowell, contact us directly to report it.
Reporting Fraudulent Activity
- Canadian Anti-Fraud Centre: Report any fraudulent activity online or by calling 1-888-495-8501. They provide resources and support for victims of fraud.
- Local Police Service: If you believe you may be a victim of fraud or have given personal information to a scammer, contact your local police service for assistance.
By following these steps, you can help protect yourself and others from potential scams.