How do I change my password?

To change your password for your Borrowell account, follow these steps based on whether you need to reset a forgotten password or update it for security reasons.

If You Forgot Your Password

1. Reset Password: Click on the password reset link provided in the Borrowell login section.
2. Enter Email: Input your Borrowell account email address and click the "Continue" button.
3. Check Your Email: You will receive a 6-digit verification code (expires in 15 minutes). Enter the code and select "Continue".
4. Create New Password: Enter your new password, then click "Reset My Password" to save your changes. Ensure your password is at least 8 characters and includes 1 number.

If You Want to Change Your Password While Logged In

• 1. Launch the Borrowell app.
  2. Click the icon at the top right corner.
  3. Select "Edit Your Profile."
  4. Under Profile Information, click "Password" and follow the prompts.

• From a Computer or Laptop:

  1. Log in and click your name in the top right corner.
  2. Select "Profile" from the drop-down menu.
  3. Under Account Settings, click "Update password."

  From a Mobile Web Browser:

  1. Log in and click the menu (three horizontal lines).
  2. Select "Profile."
  3. Under Account Settings, click "Update password."