How do I find my outstanding balance? March 19, 2021 14:25 Updated For information about your outstanding balance, all you have to do is contact us and we'll be happy to provide this to you right away. Related articles Why is the Borrowell loan no longer appearing for me as a loan option? Can I pay out my loan in full before the maturity date? If so, are there any penalty fees involved? Can I make prepayments/lump sum payments on my loan? Can I get a second loan or increase my current loan? Why did my credit score go down?