To change your name, follow these steps to ensure that your records are updated correctly with both Borrowell and the credit bureau:
- Contact Equifax: Start by reaching out to Equifax to verify the name they have on file for you. You can call them at 1-866-828-5961. It's essential to ensure that the name on your credit report matches the name you wish to use, as discrepancies can prevent you from receiving your credit report or score from Borrowell.
- Update Your Name with Equifax: If the name on file is incorrect, you will need to provide official identification documentation (such as a change of name certificate or marriage certificate) to update your name with Equifax. This process can take a few weeks to reflect in their records.
- Inform Borrowell: Once you have verified and updated your name with Equifax, contact us to update your account information. This ensures that your Borrowell account reflects the same name as on your credit report, preventing any issues with accessing your credit information.
- Documentation: Be prepared to provide any necessary documentation when updating your name with both Equifax and Borrowell.