You can update your transactional email notification preference (i.e. the weekly credit score update emails) from a web browser or directly from the Borrowell mobile app.
To change your email notification preference from the mobile app:
- Click the icon found at the top right corner of the screen
- Click on "Notification Preferences"
- Click on the "Score and report updates" section to control your notification preferences
To change your email notification preference from a computer/laptop web browser or mobile web browser:
- Click your name on the top right corner of the page (if on a computer or laptop web browser) or click the 3 horizontal lines on the top left or right corner of the page (if on a mobile web browser)
- From the drop-down, select "Profile"
- Under Account Settings, click "Notification preferences"
- Select whether you want to receive our credit update emails weekly or only be emailed when your score actually moves up or down
If you're looking to unsubscribe from marketing emails only, you can learn more here: How do I unsubscribe from marketing emails?