You'll need to reach out to the collection agency or the financial institution directly to arrange the payment of your outstanding collection. As much as we'd love to help, Borrowell can only see the same information as you do on your credit report. We aren't provided with the contact information of these agencies either.
We suggest the following:
- Search for the collection agency on Google to see if their contact information comes up. Contact the agency if you are able to locate their number.
- Contact the customer service department of the lender that filed for the collection. Ask them to provide you with the collection agency's number or a way to pay off your balance.