Can't connect your bank account? Don't see your bank or credit union listed during the Credit Builder application as a financial institution you can connect with? Our agents can help to manually add your bank account instead!
Please provide us with one of the following legitimate documents:
- A copy of your Pre-Authorized Debit (PAD) agreement form
- A void cheque
- A screenshot of your online banking information
Please ensure all the information below is visible in the document you provide.
- First and last name
- Financial institution number
- Transit (branch) number
- Account number
We don’t accept handwritten information.
You can send us the requested document through our secure contact form here.
In the contact form, under the drop-down for "What is this inquiry about", please be sure to select "Borrowell Credit Builder".