Multi-factor authentication (MFA),is a security feature that adds an extra layer of protection to your account. Instead of relying solely on your password to log in, MFA requires a second verification step to confirm your identity. This enhances the security of your personal information and helps protect against unauthorized access.
At Borrowell, we offer two convenient methods of verification:
- SMS Verification: You will receive a text message on your mobile device containing an authentication code needed to log in to your Borrowell account.
- Phone Call: You will receive a phone call with an authentication code needed to log in to your Borrowell account.
- Authenticator App: Borrowell supports popular apps like Google Authenticator and Microsoft Authenticator. These free and reliable mobile applications generate authentication codes that you'll need for logging in.
A Canadian phone number is required to receive authentication codes via SMS or phone call. We are working towards supporting international numbers, and we apologize for any inconvenience this may cause. If you don’t have a Canadian number, using an authenticator app is a simple and secure alternative.