How can I change the multi-factor authentication method used for my account?

To change the multi-factor authentication (also known as two-step verification) method for your Borrowell account, follow these instructions based on whether you are using the mobile app or a web browser.

• 1. Log In: Open the Borrowell app and log into your account.
  2. Access Settings: Click the icon located at the top right corner of the screen.
  3. Navigate to Security Settings: Select Login and Security.
  4. Enable Multi-factor authentication: Switch the toggle to enabled for Multi-factor authentication, and follow the on-screen steps to complete the process.

• On a Computer or Laptop:

  1. Log In: Sign into your Borrowell account.
  2. Profile Access: Click your name in the top right corner of the page.
  3. Select Profile: From the drop-down menu, select Profile.
  4. Update Security Settings: Under Account Settings, select Multi-step authentication and follow the on-screen instructions.

  On a Mobile Web Browser:

  1. Log In: Open Borrowell in your mobile web browser and sign in.
  2. Menu Access: Click the three horizontal lines in the corner of the page.
  3. Select Profile: Choose Profile from the menu.
  4. Change Multi-Step Authentication: Under Account Settings, click Multi-step authentication and follow the prompts.