General FAQ
- How do I opt out of data sharing with Borrowell?
- How do I securely view attachments when working with Borrowell support?
- How do I securely send attachments and personal information when working with Borrowell support?
- Can I use the Borrowell app on more than one device at the same time?
- How does the “Compare” feature for my credit card recommendations work?
- What is Borrowell's phone number?
Fraud
- What should I do if I am a victim of identity theft? What steps should I take?
- How is Borrowell helping to protect me against fraud?
- What do I need to look out for to ensure I don’t fall for a scam that appears to be from Borrowell?
- How do I report an email, text, mail or phone call that I think is a scam?
- I received an email or text saying I was approved for a loan. How do I know if it’s from Borrowell?
- I have an alert on file and am a victim of identity theft, but I still want to create a Borrowell account to monitor my credit in case of any fraudulent activities. Will I be able to?
Emails and Updates
French Service
Refer-a-Friend program
- What is the Refer-a-Friend program?
- Where do I find my unique referral link to refer a friend to Borrowell?
- I referred a friend but they didn't sign up using my unique link, what can I do?
- I referred a friend but didn't receive my $5 giftcard, what can I do?
- What is the $5 gift card reward for referring a friend?