Getting Credit Builder
- What is Credit Builder and how does it work?
- Who qualifies for the Credit Builder?
- Why choose Credit Builder and how does it help?
- Is Credit Builder a loan?
- Is there any interest on my Credit Builder payments?
- Will I be getting cash when I sign up for Credit Builder?
Application Help
- How do I update the personal information being pulled for my Credit Builder application?
- Can I link my savings account for my Credit Builder payments?
- Why can't I verify my identity for Credit Builder?
- Why do you need my banking information for the Credit Builder?
- I'm having trouble connecting my bank account for Credit Builder, what should I do?
- Do I need to sign a Credit Builder contract?
Managing Your Account
Credit Builder Payments
- Why are my Credit Builder payments being debited under 'Refresh loans'?
- Can I change my Credit Builder payment date?
- What payment methods are there for my Credit Builder?
- What happens if my Credit Builder payment date is on a weekend or holiday?
- I missed a Credit Builder payment, what should I do?
- Can I skip or defer a Credit Builder payment?
Credit Reporting
Credit Builder with Savings
- What happens at the end of the Credit Builder term?
- Can I withdraw my savings from Credit Builder early?
- Who is Refresh Solutions Inc and why does my Credit Builder contract reference them?
- I’ve cancelled Credit Builder, how long will I need to wait to receive my money back?
- Can I prepay Credit Builder?
- Are there any other fees on Credit Builder?