Getting Credit Builder
- Why is there a National Bank of Canada logo on Credit Builder pages?
- What is the difference between the Credit Builder program sizes?
- What is Credit Builder and how does it work?
- Who qualifies for the Credit Builder?
- Why choose Credit Builder and how does it help?
- Is Credit Builder a loan?
Application Help
- How do I update the personal information being pulled for my Credit Builder application?
- Can I link my savings account for my Credit Builder payments?
- Why can't I verify my identity for Credit Builder?
- Why do you need my banking information for the Credit Builder?
- I'm having trouble connecting my bank account for Credit Builder, what should I do?
- Who is Refresh Solutions Inc and why does my Credit Builder contract reference them?
Managing Your Account
- How do I change my banking for my Credit Builder?
- Where can I see my product details after I have applied for Credit Builder?
- What happens at the end of the Credit Builder term?
- Can I withdraw my savings from Credit Builder early?
- I want to cancel Credit Builder, what do I do?
- I’ve cancelled Credit Builder, how long will I need to wait to receive my money back?
Credit Builder Payments
- Will my missed payment be automatically attempted a second time?
- Why are my Credit Builder payments being debited under 'Refresh loans'?
- Can I change my Credit Builder payment date?
- What payment methods are there for my Credit Builder?
- What happens if my Credit Builder payment date is on a weekend or holiday?
- I missed a Credit Builder payment, what should I do?